Salesforce.com Taps Social Media for Customer Service Offering

Posted on October 13, 2009 by John Houghton

Podcast: Play in new window | Download

Kraig Swensrud of Salesforce.com showcases Customer Service offerings that tap the power of Twitter and Facebook. Continuing coverage of Oracle Open World.  As of publish date, MobileCast Media uses Salesforce.com’s CRM software as a normal paying customer, but Salesforce.com does not use services of MobileCast Media.

This entry was posted in New Media. Bookmark the permalink.

One Response to Salesforce.com Taps Social Media for Customer Service Offering

  1. Pingback: BRYAN

Leave a Reply

Your email address will not be published. Required fields are marked *

*

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>